Anandodhara (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, hold, disclose and protect your personal information when you visit https://anandodhara.com, buy our books and magazines, book event tickets, make a donation, take part in our forum, subscribe to updates, or contact us. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: 17 August 2026.
Who we are
Anandodhara is a Bengali literary and cultural community based in Sydney, Australia. Our website address is https://anandodhara.com. If you have any question about this policy or your personal information, please email us at hello@anandodhara.com. (ABN: [to be added]. Postal address: [to be added].)
The personal information we collect
Depending on how you use the site, we may collect your name, email address, postal or delivery address, phone number, account username and password, order and purchase history, donation details, event bookings, comments and forum posts, any message you send us, and your newsletter preferences. When you pay, your card details are handled directly by our payment provider — we do not see or store your full card number.
We also collect some technical information automatically, such as your IP address, browser type, device information and the pages you view. This helps us keep the site secure and understand how it is used. If you leave a comment, we may collect the data shown in the comment form and your IP address to help detect spam.
How we collect your information
We collect personal information directly from you when you fill in a form, create an account, place an order, make a donation, post a comment or email us. We also collect some information automatically through cookies and similar technology, and we may receive information from trusted third parties, such as our payment or donation provider confirming that a transaction was successful.
Why we collect it and how we use it
- To process and deliver your orders for books, magazines and event tickets.
- To process your donations and send you a receipt.
- To create and manage your account.
- To answer your questions and provide support.
- To run our events and community forum.
- To send you updates or our newsletter, but only if you have asked to receive them.
- To keep the website safe, prevent fraud and spam, and fix problems.
- To meet our legal and tax obligations.
Cookies and analytics
Cookies are small files stored on your device. We use essential cookies to make the site work (for example, to keep items in your cart and to keep you signed in) and analytics cookies to understand how visitors use the site so we can improve it. You can control or delete cookies through your browser settings, but some parts of the site may not work properly without them.
When we share your information
We do not sell your personal information. We share it only with the service providers who help us run the website and fulfil your requests — for example our payment gateway, our donation platform, delivery and postal services, our email or newsletter provider, our website host and our analytics provider. These providers may only use your information to provide their service to us. We may also disclose information where the law requires or allows it.
Overseas disclosure
Some of our service providers may store or process information outside Australia. Where this happens, we take reasonable steps to make sure your information is handled in a way that is consistent with the Australian Privacy Principles.
Direct marketing and your choice
We will only send you marketing messages, such as our newsletter, if you have chosen to receive them. Every marketing email includes an unsubscribe link, and you can opt out at any time by emailing hello@anandodhara.com.
How we keep your information safe
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, using measures such as secure hosting, encrypted connections (HTTPS) and access controls. No method of transmission over the internet is completely secure, but we work hard to protect your information and review our security regularly.
How long we keep it
We keep your personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires (for example, tax and business records). When it is no longer needed, we securely delete it or make it anonymous.
Accessing and correcting your information
You can ask for a copy of the personal information we hold about you, and ask us to correct it if it is wrong or out of date. Please email hello@anandodhara.com and we will respond within a reasonable time. There is normally no charge to make a request.
Children’s privacy
Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children without the consent of a parent or guardian. If you believe a child has given us their information, please contact us and we will delete it.
Accessibility
We are committed to making our website usable by everyone, including people with disability. We design and test our site against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, in the spirit of the Disability Discrimination Act 1992 (Cth). If you need this Privacy Policy in another format, or you have trouble using any part of the site, please email hello@anandodhara.com and we will be glad to help.
Making a complaint
If you are concerned about how we have handled your personal information, please contact us first at hello@anandodhara.com so we can try to put things right. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au or by phone on 1300 363 992.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “last updated” date shown above. Please check back from time to time so you stay informed.
Contact us
Anandodhara
Sydney, Australia
Email: hello@anandodhara.com
Website: https://anandodhara.com